{"id":165,"date":"2026-07-13T10:13:32","date_gmt":"2026-07-13T14:13:32","guid":{"rendered":"https:\/\/resgoo.com\/?page_id=165"},"modified":"2026-07-13T10:29:45","modified_gmt":"2026-07-13T14:29:45","slug":"terms","status":"publish","type":"page","link":"https:\/\/resgoo.com\/?page_id=165","title":{"rendered":"Travel Agency Rules & Regulations"},"content":{"rendered":"\t\t
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Travel Agency Rules & Regulations<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

1. Company Information<\/b><\/h2>\n
    \n \t
  • Agency Name: Resgoo, Inc.<\/li>\n \t
  • Business Address:\n
    7147 SW 103rd<\/sup> Court Circle,\u00a0Miami Fl. 33173<\/div><\/li>\n \t
  • Telephone: 786-525-9292<\/li>\n \t
  • Email: info@resgoo.com<\/li>\n \t
  • Website: www.resgoo.com<\/li>\n<\/ul>\n

    2. General Terms<\/b><\/h2>\n
      \n \t
    • The agency acts only as an intermediary between travelers and travel suppliers.<\/li>\n \t
    • Airlines, hotels, cruise lines, tour operators, transportation companies, and insurance providers are independent companies.<\/li>\n \t
    • The agency does not own or control these suppliers.<\/li>\n \t
    • All travel services are subject to the supplier’s own rules and conditions.<\/li>\n<\/ul>\n
      \n\n\n\n<\/div>\n

      3. Reservations<\/b><\/h2>\n
      Reservations are not guaranteed until:<\/div>\n
        \n \t
      • Full payment is received (unless otherwise agreed)<\/li>\n \t
      • Supplier confirms the booking<\/li>\n \t
      • Confirmation documents are issued<\/li>\n<\/ul>\n
        Quoted prices may change until payment is completed.<\/div>\n
        \n\n\n\n<\/div>\n

        4. Pricing<\/b><\/h2>\n
        Prices may change due to:<\/div>\n
          \n \t
        • Fuel surcharges<\/li>\n \t
        • Government taxes<\/li>\n \t
        • Currency exchange<\/li>\n \t
        • Airline pricing<\/li>\n \t
        • Hotel pricing<\/li>\n \t
        • Availability<\/li>\n<\/ul>\n
          Once fully paid and ticketed, pricing is generally locked unless supplier rules state otherwise.<\/div>\n
          \n\n\n\n<\/div>\n

          5. Deposits<\/b><\/h2>\n
          Deposits may be:<\/div>\n
            \n \t
          • Non-refundable<\/li>\n \t
          • Non-transferable<\/li>\n \t
          • Required to secure reservations<\/li>\n<\/ul>\n
            Failure to pay deposits by the due date may result in automatic cancellation.<\/div>\n
            \n\n\n\n<\/div>\n

            6. Final Payment<\/b><\/h2>\n
              \n \t
            • Final payment dates are determined by suppliers.<\/li>\n \t
            • Missing the payment deadline may result in cancellation.<\/li>\n \t
            • Cancellation penalties may still apply.<\/li>\n<\/ul>\n
              \n\n\n\n<\/div>\n

              7. Accepted Payments<\/b><\/h2>\n
              Accepted payment methods:<\/div>\n
                \n \t
              • Credit Cards<\/li>\n \t
              • Debit Cards<\/li>\n \t
              • ACH Transfers<\/li>\n \t
              • Bank Wires<\/li>\n \t
              • Cash (where legally permitted)<\/li>\n \t
              • Gift Certificates<\/li>\n \t
              • Agency Travel Credits<\/li>\n<\/ul>\n
                Returned payments are subject to administrative fees.<\/div>\n
                \n\n\n\n<\/div>\n

                8. Cancellations<\/b><\/h2>\n
                All cancellations must be submitted in writing.<\/div>\n
                Cancellation penalties vary by supplier.<\/div>\n
                Examples include:<\/div>\n
                  \n \t
                • Airlines<\/li>\n \t
                • Hotels<\/li>\n \t
                • Cruises<\/li>\n \t
                • Tours<\/li>\n \t
                • Vacation packages<\/li>\n \t
                • Car rentals<\/li>\n<\/ul>\n
                  Agency service fees are generally non-refundable.<\/div>\n
                  \n\n\n\n<\/div>\n

                  9. Changes<\/b><\/h2>\n
                  Changes may include:<\/div>\n
                    \n \t
                  • Name corrections<\/li>\n \t
                  • Date changes<\/li>\n \t
                  • Flight changes<\/li>\n \t
                  • Hotel modifications<\/li>\n \t
                  • Tour modifications<\/li>\n<\/ul>\n
                    Change fees may include:<\/div>\n
                      \n \t
                    • Supplier fees<\/li>\n \t
                    • Airline fees<\/li>\n \t
                    • Agency service fees<\/li>\n<\/ul>\n
                      \n\n\n\n<\/div>\n

                      10. Airline Rules<\/b><\/h2>\n
                      Passengers are responsible for:<\/div>\n
                        \n \t
                      • Correct legal names<\/li>\n \t
                      • Passport information<\/li>\n \t
                      • Seating selections<\/li>\n \t
                      • Baggage fees<\/li>\n \t
                      • Online check-in<\/li>\n \t
                      • Flight schedule monitoring<\/li>\n<\/ul>\n
                        Airlines may:<\/div>\n
                          \n \t
                        • Change schedules<\/li>\n \t
                        • Cancel flights<\/li>\n \t
                        • Substitute aircraft<\/li>\n \t
                        • Change seats<\/li>\n<\/ul>\n
                          The agency is not responsible for these operational changes.<\/div>\n
                          \n\n\n\n<\/div>\n

                          11. Hotel Rules<\/b><\/h2>\n
                          Hotels determine:<\/div>\n
                            \n \t
                          • Check-in time<\/li>\n \t
                          • Check-out time<\/li>\n \t
                          • Resort fees<\/li>\n \t
                          • Security deposits<\/li>\n \t
                          • Parking fees<\/li>\n \t
                          • Damage charges<\/li>\n \t
                          • Incidental charges<\/li>\n<\/ul>\n
                            \n\n\n\n<\/div>\n

                            12. Cruise Rules<\/b><\/h2>\n
                            Cruise lines establish:<\/div>\n
                              \n \t
                            • Boarding requirements<\/li>\n \t
                            • Health requirements<\/li>\n \t
                            • Dress codes<\/li>\n \t
                            • Cancellation penalties<\/li>\n \t
                            • Itinerary changes<\/li>\n \t
                            • Port substitutions<\/li>\n<\/ul>\n
                              \n\n\n<\/div>\n

                              13. Passport Requirements<\/b><\/h2>\n
                              Travelers are responsible for ensuring passports:<\/div>\n
                                \n \t
                              • Are valid<\/li>\n \t
                              • Have sufficient blank pages<\/li>\n \t
                              • Meet destination requirements<\/li>\n \t
                              • Remain valid for required periods (often six months beyond travel)<\/li>\n<\/ul>\n
                                \n\n\n<\/div>\n

                                14. Visa Requirements<\/b><\/h2>\n
                                Travelers are solely responsible for obtaining:<\/div>\n
                                  \n \t
                                • Tourist visas<\/li>\n \t
                                • Business visas<\/li>\n \t
                                • Entry permits<\/li>\n \t
                                • Transit visas<\/li>\n \t
                                • Electronic Travel Authorizations (ETA\/ETIAS\/eVisa)<\/li>\n<\/ul>\n
                                  \n\n\n<\/div>\n

                                  15. Health Requirements<\/b><\/h2>\n
                                  Travelers are responsible for:<\/div>\n
                                    \n \t
                                  • Vaccinations<\/li>\n \t
                                  • Medical documentation<\/li>\n \t
                                  • Prescription medications<\/li>\n \t
                                  • Travel health restrictions<\/li>\n<\/ul>\n
                                    \n\n\n<\/div>\n

                                    16. Travel Insurance<\/b><\/h2>\n
                                    Travel insurance is strongly recommended.<\/div>\n
                                    Coverage may include:<\/div>\n
                                      \n \t
                                    • Trip cancellation<\/li>\n \t
                                    • Medical emergencies<\/li>\n \t
                                    • Evacuation<\/li>\n \t
                                    • Lost baggage<\/li>\n \t
                                    • Travel delays<\/li>\n \t
                                    • Missed connections<\/li>\n<\/ul>\n
                                      Declining travel insurance means the traveler assumes these risks.<\/div>\n
                                      \n\n<\/div>\n

                                      17. Force Majeure<\/b><\/h2>\n
                                      The agency is not responsible for events beyond its control including:<\/div>\n
                                        \n \t
                                      • Hurricanes<\/li>\n \t
                                      • Earthquakes<\/li>\n \t
                                      • Floods<\/li>\n \t
                                      • Pandemics<\/li>\n \t
                                      • Government actions<\/li>\n \t
                                      • Civil unrest<\/li>\n \t
                                      • Terrorism<\/li>\n \t
                                      • Airline strikes<\/li>\n \t
                                      • Weather delays<\/li>\n \t
                                      • Airport closures<\/li>\n<\/ul>\n
                                        \n\n<\/div>\n

                                        18. Documentation<\/b><\/h2>\n
                                        Travelers must verify:<\/div>\n
                                          \n \t
                                        • Names<\/li>\n \t
                                        • Dates<\/li>\n \t
                                        • Destinations<\/li>\n \t
                                        • Hotels<\/li>\n \t
                                        • Flights<\/li>\n \t
                                        • Passport information<\/li>\n<\/ul>\n
                                          Errors must be reported immediately.<\/div>\n
                                          \n\n\n<\/div>\n

                                          19. Refund Policy<\/b><\/h2>\n
                                          Refunds depend entirely on supplier rules.<\/div>\n
                                          Some bookings may be:<\/div>\n
                                            \n \t
                                          • Non-refundable<\/li>\n \t
                                          • Partially refundable<\/li>\n \t
                                          • Fully refundable<\/li>\n<\/ul>\n
                                            Processing times may take several weeks depending on suppliers.<\/div>\n
                                            \n\n\n<\/div>\n

                                            20. No-Show Policy<\/b><\/h2>\n
                                            Failure to:<\/div>\n
                                              \n \t
                                            • Board flights<\/li>\n \t
                                            • Check into hotels<\/li>\n \t
                                            • Join tours<\/li>\n \t
                                            • Board cruises<\/li>\n<\/ul>\n
                                              may result in complete forfeiture of payments.<\/div>\n
                                              \n\n<\/div>\n

                                              21. Customer Responsibilities<\/b><\/h2>\n
                                              Customers agree to:<\/div>\n
                                                \n \t
                                              • Provide accurate information.<\/li>\n \t
                                              • Follow destination laws.<\/li>\n \t
                                              • Respect supplier rules.<\/li>\n \t
                                              • Arrive at airports on time.<\/li>\n \t
                                              • Carry required identification.<\/li>\n \t
                                              • Maintain appropriate travel documents.<\/li>\n<\/ul>\n
                                                \n\n<\/div>\n

                                                22. Agency Responsibilities<\/b><\/h2>\n
                                                The agency agrees to:<\/div>\n
                                                  \n \t
                                                • Exercise reasonable care.<\/li>\n \t
                                                • Book requested services.<\/li>\n \t
                                                • Provide travel documentation.<\/li>\n \t
                                                • Assist with supplier communication.<\/li>\n \t
                                                • Offer travel insurance.<\/li>\n \t
                                                • Provide customer support during business hours.<\/li>\n<\/ul>\n
                                                  \n\n\n\n<\/div>\n

                                                  23. Privacy Policy<\/b><\/h2>\n
                                                  Customer information is protected.<\/div>\n
                                                  Information may only be shared with:<\/div>\n
                                                    \n \t
                                                  • Airlines<\/li>\n \t
                                                  • Hotels<\/li>\n \t
                                                  • Cruise lines<\/li>\n \t
                                                  • Tour operators<\/li>\n \t
                                                  • Insurance companies<\/li>\n \t
                                                  • Government authorities when legally required<\/li>\n<\/ul>\n
                                                    \n\n\n<\/div>\n

                                                    24. Fraud Prevention<\/b><\/h2>\n
                                                    The agency reserves the right to:<\/div>\n
                                                      \n \t
                                                    • Verify identity<\/li>\n \t
                                                    • Request identification<\/li>\n \t
                                                    • Decline suspicious transactions<\/li>\n \t
                                                    • Cancel fraudulent bookings<\/li>\n<\/ul>\n
                                                      \n\n\n<\/div>\n

                                                      25. Chargebacks<\/b><\/h2>\n
                                                      Customers agree not to initiate unwarranted chargebacks for properly delivered services.<\/div>\n
                                                      Chargebacks made in bad faith may result in:<\/div>\n
                                                        \n \t
                                                      • Collection actions<\/li>\n \t
                                                      • Legal proceedings<\/li>\n \t
                                                      • Recovery of attorney fees where permitted<\/li>\n<\/ul>\n
                                                        \n\n\n<\/div>\n

                                                        26. Service Fees<\/b><\/h2>\n
                                                        Agency service fees may apply for:<\/div>\n
                                                          \n \t
                                                        • Consultation<\/li>\n \t
                                                        • Research<\/li>\n \t
                                                        • Air ticketing<\/li>\n \t
                                                        • Visa assistance<\/li>\n \t
                                                        • Passport assistance<\/li>\n \t
                                                        • Changes<\/li>\n \t
                                                        • Cancellations<\/li>\n \t
                                                        • Emergency support<\/li>\n \t
                                                        • Concierge services<\/li>\n<\/ul>\n
                                                          Unless otherwise stated, service fees are non-refundable.<\/div>\n
                                                          \n\n<\/div>\n

                                                          27. Special Requests<\/b><\/h2>\n
                                                          Requests such as:<\/div>\n
                                                            \n \t
                                                          • Accessible rooms<\/li>\n \t
                                                          • Dietary accommodations<\/li>\n \t
                                                          • Bedding preferences<\/li>\n \t
                                                          • Early check-in<\/li>\n \t
                                                          • Late check-out<\/li>\n<\/ul>\n
                                                            cannot be guaranteed and remain subject to supplier availability.<\/div>\n
                                                            \n\n<\/div>\n

                                                            28. Limitation of Liability<\/b><\/h2>\n
                                                            The agency is not liable for:<\/div>\n
                                                              \n \t
                                                            • Supplier defaults<\/li>\n \t
                                                            • Airline delays<\/li>\n \t
                                                            • Lost baggage<\/li>\n \t
                                                            • Personal injury<\/li>\n \t
                                                            • Property damage<\/li>\n \t
                                                            • Missed connections<\/li>\n \t
                                                            • Acts of God<\/li>\n \t
                                                            • Government restrictions<\/li>\n<\/ul>\n
                                                              Liability is limited to the amount of agency service fees paid, except where prohibited by law.<\/div>\n
                                                              \n\n\n<\/div>\n

                                                              29. Governing Law<\/b><\/h2>\n
                                                              This agreement shall be governed by the laws of the State of Florida, United States.<\/div>\n
                                                              Venue for disputes shall be in the courts of Miami-Dade County, Florida, unless otherwise required by applicable law.<\/div>\n
                                                              \n\n<\/div>\n

                                                              30. Acceptance of Terms<\/b><\/h2>\n
                                                              By paying a deposit or final payment, the traveler acknowledges that they have read, understood, and agreed to these Terms and Conditions.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                                                              Travel Agency Rules & Regulations 1. Company Information Agency Name: Resgoo, Inc. Business Address: 7147 SW 103rd Court Circle,\u00a0Miami Fl. 33173 Telephone: 786-525-9292 Email: info@resgoo.com Website: www.resgoo.com 2. General Terms The agency acts only as an intermediary between travelers and travel suppliers. Airlines, hotels, cruise lines, tour operators, transportation companies, and insurance providers are independent […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-165","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/resgoo.com\/index.php?rest_route=\/wp\/v2\/pages\/165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/resgoo.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/resgoo.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/resgoo.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/resgoo.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=165"}],"version-history":[{"count":13,"href":"https:\/\/resgoo.com\/index.php?rest_route=\/wp\/v2\/pages\/165\/revisions"}],"predecessor-version":[{"id":179,"href":"https:\/\/resgoo.com\/index.php?rest_route=\/wp\/v2\/pages\/165\/revisions\/179"}],"wp:attachment":[{"href":"https:\/\/resgoo.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}